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The second edition of Ganzheitliche Digitalisierung von Prozessen is now available. It presents business process management as a holistic and communication-oriented discipline involving all stakeholders. It introduces practical methods and models for analyzing, designing, and improving organizational processes while connecting process thinking with digital transformation, socio-technical systems, and Design Thinking.
The expanded second edition includes additional material on IoT integration, artificial intelligence, process mining, and implementation in practice, supported by case studies and application-oriented examples. The book is intended for practitioners, researchers, and students interested in modern process management and organizational digitalization.
