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The open-access English-language counterpart to the German book Ganzheitliche Digitalisierung von Prozessen is now available in its second edition from Springer:
Holistic Digitalization of Processes
https://link.springer.com/book/10.1007/978-3-032-06901-6
The book provides a compact and practice-oriented introduction to business process management, covering process discovery, modeling, implementation, and operation. It explains process management step by step from the perspective of all stakeholders, introduces proven modeling approaches for real-world applications, and discusses the transition from unstructured work practices to customer-oriented and digitally supported processes. The second edition additionally addresses IoT integration, artificial intelligence, process mining, and socio-technical systems.
The German edition remains available here:
Ganzheitliche Digitalisierung von Prozessen
https://link.springer.com/book/10.1007/978-3-658-41777-2
